How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.
What are the maintenance costs on a website?
Once a site is completed there are no maintenance costs associated with the site. There are however, web hosting expenses. Web hosting expenses give you an internet presence 24/7. It also allows you to accept e-mails from prospects and clients.
What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.
What is a domain name?
A domain name is a specific web site address that you choose and register with Network Solutions (the official registrar of domain names ending in .com, .edu, and .gov). For example our domain name is “ixir.com.au”.
Will I find my website on the search engines?
Yes we always design websites to be search engine friendly.
When can I update my website content?
If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish.
If your website is a smaller website and was designed without using this type of system and you don’t have any html. skills, then we can update the website for you. Our charges are very reasonable.
Can I get e-mail with my website?
Yes you can have email and you will probably wish you set-up several email addressed like; sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com
Do you guarantee that my site will always be available?
No web hosting service can guarantees 100% uptime. However we can say that our servers have had 99.9% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.
I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?
You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.
Who owns the website once the website design is completed?
The website belongs to you – we send you a copy of the website on cd. This copy is for your retention and should you wish to use another web design or web hosting company – you are completely at liberty to take this copy to them for them to use.
